Testimonials - 2025
Click The Links Below To See Testimonials From Previous Years
Wow, what more can I say. We bought a Ford Focus from HL Automotive, the car was in beautiful condition inside and out, low mileage and serviced. We drove away within an hour. Brilliant service, Rob is very knowledgeable and honest, we are very happy with our purchase, thank you.
Erin Grime
July 2025 (review: 5⭐ Google)
Highly recommended, very professional and trustworthy. Great service from Rob, it's nice to meet honest car dealers as these are hard to come across these days. No pressure from Rob, and only ever at the end of the phone to answer any questions. I would highly recommend HL Automotive UK Ltd especially if you are like me and don't have a lot of knowledge about cars.
Tracey Lloyd
July 2025 (review: 5⭐ Autotrader)
Rob is brilliant. Bought my car 8 months ago and recently had an issue with a snapped coil spring. Just messaged Rob to see if he could advise me and got me booked in with mechanics and fixed within a week. I know if I ever have an issue I can always go back as he really does care about the car he sells! I have nothing but good to say about this experience, highly recommend.
Grace Bromley
June 2025 (review: Submitted to HL Automotive)
Brilliant, would highly recommend. Amazing service and very friendly. Very happy with the car! Thank you again!!
Jamie-Lee Mullen
June 2025 (review: 5⭐ Autotrader)
Quality cars, great service and for a fair price . 10/10 . Highly recommend. If your going to buy a Ford car then this is the man to go and see. Great guy, easy to deal with. Not pushy in anyway and made buying a car a pleasure. Can not recommend his company and Rob enough. Offers a great product at a fair price whilst providing brilliant customer service. Couldn't ask for more. Five stars all day long
Martin Jack
June 2025 (review: 5⭐ Autotrader)
Auto Trader only allows me to ratings of 5 stars but I'd score 10+. Rob was absolutely fantastic and went the extra mile in every area! His family business is not just about numbers and selling cars it's about customer service at it's heart. I would highly recommend HL Automotive UK Ltd. Thank you once again!
Kieran Holland
May 2025 (review: 5⭐ Autotrader)
Great guy to deal with, knows his stuff regarding Fords. Got everything sorted the same day and managed to drive the car out on that day. More than pleased, great guy to deal with. Would recommend 100%
Lewis Kennedy
May 2025 (review: 5⭐ Autotrader)
A++++ buying experience. The buying experience was absolutely flawless. Rob went out his way picked me up from the train station. Talked me through the car and showed me round. Absolute gentleman and would highly recommend to anyone looking for a used car. Thanks again
Lewis Russell
April 2025 (review: 5⭐ Autotrader)
Amazing buying experience. Just purchased my first car off Rob, exceptional customer service, friendly and reassuring. Felt very comfortable and confident buying the car. Rob talked us through what had been done to the car and knew his stuff, very knowledgeable when it comes to Ford's. My boyfriend will be buying his next car from here , it's hard finding someone trustworthy when buying a second hand vehicle but it most certainly isn't the case here! Thanks again Rob!
Emma Grierson
April 2025 (review: 5⭐ Autotrader)
This is the one!!! Outstanding service! Best car place ever! ever! Ever! If your looking for someone who knows Ford or just want a genuine service, I was handled professionally, efficiently, and left well maintained with half a tank of fuel and a lovely new jelly belly airfreshener. Absolutely well looked after and I will be bringing my gorgeous girl back for her next service! Thanks Rob! You're incredible at what you do! I know loads about new Ford's now! Thank you x
Ashley Birch
April 2025 (review: 5⭐ Autotrader)
Wow, exemplary customer service. Rob was very thorough in all aspects of my purchase. From my experience, highly recommended. Thank you again
Dameion Stones
March 2025 (review: 5⭐ Autotrader)
Outstanding. The service was absolutely outstanding and would recommend to anyone and would go back in a heart beat. Rob didn't have to but he picked me up from the train station free of charge and gave me £20 petrol to go home with.
Camden Lee
February 2025 (review: 5⭐ Autotrader)
The honest dealer that every buyer hopes for! Rob was approachable, transparent and so helpful from start to finish. Nothing is too much trouble and you won't go wrong buying a car from him. He went above and beyond with his service, talked me through everything and made sure I was happy. Such a refreshing experience and a pleasure to do business with!
Lauren Hole
February 2025 (review: 5⭐ Autotrader)
Outstanding service, Rob went above and beyond to fit us in and helped us to secure my son's first car. His attention to detail and professionalism was great to see and really gave us peace of mind.
Ben McDaid
February 2025 (review: 5⭐ Autotrader)
Excellent service from start to finish. Absolutely in love with my new car. Rob was fantastic from start to finish, went above and beyond. I wanted to get the car the next day and he delivered. I went and picked it up that very next day and drove 65 miles back home and it drove superb top man
John Anderson
February 2025 (review: 5⭐ Autotrader)
I was recommended to HL Automotive by a trusted friend who had experienced their service previously in purchasing a car and he strongly recommended that I contact Rob. I was immediately impressed with Robs approach, not pushy at all and just wanted to understand the exact details of what I wanted and associated budgets etc. Rob kept me informed of options and eventually recommended I take a look at a vehicle that I eventually purchased for what I considered to be a very fair price and I am delighted with ny new vehicle. Not knowing much about cars I have always been apprehensive when changing my car but I will have no hesitation in using HL Automotive again in the future. A very satisfied customer.
Alan Fox
January 2025 (review: 5⭐ Autotrader)